Welcome to tuckcove.com. This website offers online purchasing services for bedding products such as sheets, fitted sheets, and duvet covers. By accessing this website or completing an order, you acknowledge that you have read, understood, and agreed to the following Terms of Service.

  1. Website Use

You may use this website in compliance with applicable laws and regulations and these Terms of Service.

You may not use this website to engage in any illegal, fraudulent, unauthorized access to the system, or activities that may affect the normal operation of the website.

  1. Product Information

We strive to ensure that the product names, images, sizes, materials, colors, and other descriptive information on the website are accurate.

Due to differences in screen displays on different devices, the actual product color may have slight visual differences from the images on the website. The specific product information is subject to the content displayed on the product page.

  1. One-Time Purchase

This website offers one-time purchase services.

Unless otherwise expressly stated on the product page or order page, your purchase will not automatically enroll you in a subscription plan, nor will it incur periodic automatic charges.

  1. Orders and Payment

When submitting your order, please ensure that the name, contact information, billing information, and shipping address you provide are accurate.

After order submission, we will process it according to the actual situation. Final order acceptance may be affected by inventory issues, payment verification, incorrect product information, or other reasonable reasons.

The order amount is subject to the final price displayed on the checkout page.

Online payments may be processed by a third-party payment service provider. You should comply with the applicable usage rules of the relevant payment service provider.

  1. Price

Product prices on the website may be adjusted based on product availability, promotions, or business conditions.

Price changes will not affect confirmed and accepted orders unless otherwise stipulated by applicable law.

If obvious price or product information errors are found, we may contact you to confirm the order or take appropriate measures to the extent permitted by law.

  1. Delivery

We will arrange product shipment according to the delivery information provided in the order.

Actual delivery time may be affected by order processing, carrier transportation, weather, holidays, and other uncontrollable factors.

Customers should ensure that the delivery address is accurate. If delivery fails or is returned due to an incorrect address provided by the customer, additional processing fees may be incurred, depending on the actual situation.

  1. Returns and Refunds

To apply for a return or refund, please contact us through customer service first and follow the procedures provided.

For orders meeting the return conditions, we will process the refund according to applicable policies after receiving and inspecting the returned goods.

  1. Product Use

Customers should use the purchased sheets, fitted sheets, and duvet covers for their normal intended use.

We may not be liable for problems caused by improper use, incorrect washing, abnormal wear and tear, accidental damage, or failure to follow the product instructions for care. Specific details are subject to applicable laws and return policies.

  1. Intellectual Property

The text, images, page design, trademarks, logos, product content, and other website materials on this website are the legal assets of the website operator or relevant rights holders.

Unauthorized reproduction, modification, distribution, reprinting, sale, or other use for commercial purposes is prohibited.

  1. Website Content

We will strive to keep the website information timely and accurate, but we do not guarantee that all content on the website will always be complete, accurate, or free of technical errors.

We may modify, suspend, or terminate certain website functions based on product inventory, business arrangements, technical needs, or other reasonable reasons.

  1. Third-Party Services

The website may use third-party payment, delivery, website hosting, analytics, or other services.

Third-party services may be subject to their own terms and privacy policies. We will use relevant third-party services to the extent necessary to provide the website services.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for delays, interruptions, or losses caused by events beyond our reasonable control that exceed the scope of the law.

Nothing in these Terms is intended to exclude or limit consumers’ legal rights that cannot be excluded or limited by applicable law.

  1. Force Majeure

If we are unable or delayed in performing our obligations due to events beyond our reasonable control, such as natural disasters, severe weather, transportation disruptions, network failures, government measures, or other similar events, we will take reasonable steps to mitigate the impact.